We are seeking a highly qualified Program Director to lead our clinical team and customer service representatives. This position requires a licensed therapist capable of supervising associate therapists (clinical case managers) and ensuring that clients' progress is meticulously monitored throughout a 3-month treatment process. The Program Director will play a key role in managing departmental operations, including hiring, training, scheduling, and evaluating staff.
What's in it for You?
Medical, Dental, and Vision Insurance 401(k) with 4% Matching
Paid Time Off (PTO)
Free Parking
Nearby Gym Access
Qualifications:
- Must be a licensed therapist (e.g., LMFT, LCSW, LPCC, or equivalent).
- Authorization to supervise associate therapists in the state of employment.
- Experience working with government/government contracts is a plus.
- Strong leadership and organizational skills with the ability to manage a multidisciplinary team.
- Experience in behavioral health, substance abuse, or related fields is preferred.
- Exceptional communication and interpersonal skills.
Proficiency in managing complex schedules and workflows.
Key Responsibilities:
- Provide clinical supervision to associate therapists (clinical case managers), ensuring adherence to best practices and ethical standards.
- Oversee the work of clinical case managers and customer service representatives to maintain consistent and high-quality client care.
- Ensure thorough monitoring of client progress throughout their 3-month treatment journey.
- Manage department operations, including hiring, terminating, training, scheduling, and evaluating team members.
- Foster a collaborative and supportive work environment that promotes professional growth and client satisfaction.
- Collaborate with other departments to align clinical goals with organizational objectives.